FAQ

Unless identified otherwise, CWR+ nutritional supplements are complementary feeds for dogs. They are designed to be fed alongside an appropriate balanced diet and are not substitutes for complete nutrition.

No. CWR+ nutritional products are not veterinary medicines and are not intended to diagnose, treat, cure or prevent disease. Persistent or unexplained symptoms should always be discussed with a veterinary professional.

Unless the individual label states otherwise, products are intended for adult dogs. Puppy Development Complex and FieldGuard are suitable from 16 weeks of age. Always follow the minimum age printed on the individual product.

Products can contain overlapping vitamins, minerals, fatty acids or botanicals. Consider your dog’s complete diet, avoid unnecessary duplication and follow every product’s feeding directions. Seek professional advice if you are unsure.

Ask your veterinary professional before introducing a complementary feed when your dog receives medication, follows a prescribed diet or has a diagnosed condition. Do not discontinue or alter prescribed medication in favour of a supplement.

Do not assume a product is suitable during pregnancy or lactation unless this is confirmed on its label. Seek veterinary or appropriately qualified nutritional advice before use.

Where appropriate, introduce a new nutritional product gradually and follow its feeding directions. Avoid starting numerous new supplements simultaneously, as this can make an unexpected digestive response or sensitivity harder to identify.

Check the complete composition before use. Green Lipped Mussel contains shellfish-derived material, Salmon Oil contains fish-derived material and Duck Breast Jerky contains duck. Stop using a product if an unexpected reaction occurs.

No. FieldGuard is a botanical coat-care product, not a veterinary medicine, pesticide or parasite treatment. Continue using appropriate veterinary parasite-control measures and check dogs after outdoor activity.

Follow the directions on the individual packaging. Unless stated otherwise, keep products securely closed and away from excessive heat, moisture and direct sunlight. Do not use a product after its best-before date or if its packaging or seal is compromised.

Start with your dog’s age, size, diet, lifestyle and the area of everyday wellbeing you would like to support. Read the product description, composition and feeding guide carefully. If your dog has an existing health concern or you are unsure which product is appropriate, speak to your veterinary professional before use.

Many products are suitable for a broad range of breeds and sizes, but the correct serving may depend on body weight and the individual product. Always check the packaging and follow its specific age, weight and suitability guidance.

Use only the amount stated in the feeding guide on the product packaging. The recommended serving may vary according to your dog’s weight. Do not exceed the stated daily amount unless advised by an appropriately qualified professional.

Many powders and oils can be added to your dog’s usual food, while chews and treats may be offered separately. Follow the directions on the individual pack and make sure fresh drinking water is always available.

Every dog is different and responses can vary with age, diet, lifestyle and the product being used. Supplements should be given consistently in accordance with the feeding guide, but no particular outcome or timescale can be guaranteed.

Simply continue with the normal recommended serving at the next appropriate time. Do not give a double amount to compensate for a missed serving.

Stop using the product and seek veterinary advice if your dog develops an unexpected or concerning response. Keep the packaging and batch information available in case further details are required, and contact the CWR+ team to report the issue.

Full delivery times, destinations and return arrangements are explained on our Shipping & Returns page. For damaged, faulty or incorrect goods, please also see our dedicated policy or contact the CWR+ team.